After her studies in International and EU law in Rome, Kiel, Bruges and Brussels, Veronica Manfredi worked initially for the Italian and European Chambers of Commerce and afterwards, in 1999, she joined the European Commission as a case-handler on State aids.
In 2002 she joined the Cabinet of the then Internal Market Commissioner Frits Bolkestein, where she was mainly in charge with infringements and competition issues, subsequently the Cabinet of Vice-President Siim Kallas working on the Portfolio for Administration, Audit and Anti- Fraud issues (2004-2009 – with main responsibilities for the EC relations with the host countries), followed by Transport (2010-2011 – with main responsibilities for sustainable transport and for passenger rights across all transport modes).
Since 2011, she is the Head of the Consumer and Marketing Law Unit in DG Justice, which oversees the effective implementation of no less than 10 Directives, including the Unfair Commercial Practices and the Misleading and Comparative Advertising Directives, the Consumer Rights Directive, the Directive on Unfair Consumer Contract Terms, the Timeshare Directive and the newly revised Package Travel Directive.
Her Unit has the goal to guarantee an adequate representation of consumer interest within most of the 10 Political Priorities of President Juncker. As a matter of fact, the Unit contributes, directly or indirectly, to the policy work aimed at promoting cross-cutting initiatives such as the Digital Single Market, the Internal Market Strategy and the Circular Economy. Moreover, the Unit provides legal advice for TTIP, the Energy Union and the Capital Markets Union and has established a close cooperation with other International Organizations (i.e. OECD, UNWTO) in order to strengthen EU's global role.